"Transforming Healthcare"
Insurance with Multimodal AI Agents
Scale smarter with AI teammates handling tasks seamlessly. Boost outcomes, not overhead.
Why Replaice.ai?
Voice-enabled
For instant outbound, inbound support.
Email-automated
To close tickets faster with AI-written, context-aware responses.
Chatbot-powered
Engage across WhatsApp, web, mobile.
Fully Integrated
validating submitted documents, pre-authorizations, and risk with speed and precision.
End-to-End
Customer Journey Powered by Replaice Agents
1
Sales & Lead Qualification
2
Customer Service & Policy Queries
3
Claims Management
4
Post-Claim Support & Preventive Care
Use Case
Streamlining Sales & Support for a Leading Health Insurer
Challenges
- High volume of unqualified leads via digital campaigns
- Long wait times for customer support during peak periods
- Manual claims process leading to delays and customer dissatisfaction
Replaice Solution
- Voice AI agents pre-qualified 40,000+ monthly leads
- Chat agents on WhatsApp managed policy FAQs autonomously
- Automated claims processing with real-time status updates
Impact
- 3x faster lead-to-sale conversion rate
- 45% reduction in average support handling time
- 60% improvement in first-call resolution (FCR)